Refund policy

At Scilla, every item is carefully curated and inspected to ensure quality and satisfaction. Due to the nature of our products, all sales are final.

We kindly ask our customers to review their selections carefully before placing an order.

1.  Returns
We do accept exchange policy within 3 days.

2. No Refunds
Refunds will not be issued for any reason, including but not limited to:

• Change of mind
• Incorrect selection
• Shipping delays outside our control
• Gift card purchases

3. Exceptions
In the rare event you receive a damaged or defective item, please contact our team within 48 hours of delivery with:

• Your order number
• Clear photos of the issue
• A brief description

We’ll review and offer a resolution at our sole discretion.